Refund Policy – 24esque

At 24esque, we strive to ensure you love every piece you purchase. However, if you’re not completely satisfied, our hassle-free return and refund process is here for you.

Return Eligibility:

• Products can be returned within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with tags and packaging intact.
• Returns are accepted only for purchases made on www.24esque.com.

Non-Returnable Items:

• Innerwear or hygiene-sensitive products.
• Customized or discounted items (unless received damaged or defective).

Refunds:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection.
• If approved, the refund will be processed to your original payment method within 7-10 business days.
• For COD orders, refunds will be initiated via bank transfer or store credit after confirmation.

Exchange:

• Size exchange is available subject to stock availability.
• To initiate a return or exchange, contact us at support@24esque.com.