Shipping & Delivery Policy
Thank you for shopping with 24esque.com. Below is our shipping and delivery policy to help you understand how and when you will receive your order.
1. Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
2. Shipping Methods & Estimated Delivery Times
We partner with leading courier services to ensure timely delivery of your products.
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 4–7 business days |
| Express Shipping | 1–3 business days |
| Local Delivery (if applicable) | 1–2 business days |
Note: Delivery times may vary based on your location, weather conditions, and courier delays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on your location and selected shipping method.
- Free shipping may be offered on certain orders or promotions. Please refer to our ongoing offers for more information.
4. Delivery Locations
- We currently deliver across India.
- For international orders, please contact us at info@24esque.com before placing your order.
5. Order Tracking
- Once your order is shipped, you will receive an email or SMS with the tracking number and a link to track your shipment in real-time.
6. Delays & Issues
- In case of any delay or issue with your delivery, please contact us at info@24esque.com with your order ID.
- We are not responsible for delays caused by courier agencies, but we will assist you in resolving any shipping issues as quickly as possible.
7. Missing or Damaged Items
- If your package arrives damaged or with missing items, please take a photo and contact us within 48 hours of delivery at info@24esque.com.